About Distinction | Digital Customer Experience and Technology Agency

Distinction was founded in 2001 by brothers, James and Greg Bloor.

After a few impactful stints in high-growth businesses, in the midst of the dotcom crash they decided to take a leap of faith and create their own.

Almost 25 years later, Distinction has helped 400+ leadership teams integrate modern technology to start, grow or transform their organizations.

Distinction works with ambitious brands to drive growth, improve profitability, and unlock value. We do this by applying a customer-centric approach to your business, creatively tackling your challenges, and embracing modern technology.

Our experienced team deliver groundbreaking work on an international scale from our offices in the US and UK.
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If you're looking for a team at the cutting edge of digital, you're in the right place.

Our business model is designed for today's challenges

Consulting model

Together, we'll set the vision, strategy and goals, then we'll take the reins and deliver on time and budget.

Integrated model

We'll embed our team in yours, working as one, to plan and deliver your project with speed and efficiency.

What makes us worth talking to?

Why choose Distinction?

One project, one team

We create a dedicated team to work exclusively on your project. From the moment we start working together, we're never distracted by other projects. It's all about yours.

Specialised focus

Unlike consultancies and full service agencies, we're focused 100% on creating and growing businesses using digital products and services. Our knowledge, systems and processes are finely tuned.

Full-service digital

Our expertise covers the full digital services mix, from user research, through design, development and testing, to ongoing support. There's no knowledge lost between phases. And we don't dabble in things we don't understand fully.

Transparent collaboration

Our team will work with you like it's an in-house team. Daily communication, transparent dashboards and agile boards, and shared Teams/Slack channels are the norm.

Tech with a creative edge

Every project team includes a blend of strategists, techies and creatives to ensure no stone is left unturned.

Our beliefs

The successful delivery of our work hinges on a set of core beliefs.

It’s how we work, and how we get stuff done.

Beta today.
Better tomorrow.

We are comfortable making strides today even if we’re unsure what tomorrow will bring.

We keep moving.
Keep improving.

Be reasonably unreasonable.

Conventional thinking doesn’t shape the future, diversity of perspective does.

Innovation happens when questions are asked.

Small teams for the win.

Small teams bring flexibility, speed, expertise, clarity, decisiveness, and motivation.

Nothing stops a project as fast as decision by committee.

Go 'all in'.

Healthy teams are committed to the cause, even if individuals would’ve chosen a different path had they had their way.

Results are hard to achieve without collective commitment.

NEWS

A few recent things about us...

November 22, 2023

Obu x Distinction win two BIMA awards

Last night was one for our history books, as we came away with not one, but two BIMA (British Interactive Media Association) awards for our work with Obu.

January 26, 2023

We made the top 100 most flexible companies list

We are delighted to announce that we have been recognised as one of the most flexible, emerging companies to work for in 2023.

October 31, 2022

Distinction is officially accredited for our flexible working and benefits

We're delighted to announce that Distinction has officially achieved ‘Flexification’ – the hallmark of a genuinely flexible company.

May 21, 2021

Supporting those who support us

We’re turning 20 on 26th June and what better way to celebrate than by raising funds for Nottingham Hospitals Charity to say thank you for caring for our hometown.

REASONABLE PEOPLE. UNREASONABLE IDEAS.